Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between TheLeadingLink for Businessmen and Women Services ("Provider" or "we") and the user ("Client" or "you") for the provision of the Provider's services. By using our services, you agree to be bound by these terms. Please read them carefully.

Scope of Services:

1.1 Provider agrees to Provide services to the Client as specified in the agreed-upon service package.
1.2 The services may include receiving phone calls and taking messages, administrative support, data entry, scheduling appointments, email management, document preparation, and other related tasks. The services provided by the Provider may vary at the Provider’s absolute discretion and shall be provided during the normal business hours as per the Provider’s time zone (GMT+4) unless specified in the agreement. The Client acknowledges that the Provider owns all telephone numbers allocated for use by the Client.

1.3 Exclusions. The Provider's services explicitly exclude the following:
1.3.1 Engaging in commercial transactions on behalf of the Client.
1.3. 2 Signing contracts on behalf of the Client, particularly for foreign companies.
1.3.3 Accepting the delivery or receipt of funds for the Client.
1.3.4 Participating in any other activities involving financial transactions for the Client.

Service Agreement:

2.1 The service agreement shall be initiated upon the acceptance of these Terms and Conditions by the Client and shall continue until terminated by either party.
2.2 The Client may request changes or modifications to the services, subject to mutual agreement and any adjustments to the service fee as deemed necessary.

Client Responsibilities:

3.1 The Client shall provide accurate and complete information necessary for the provision of services required from the Provider.
3.2 The Client shall promptly respond to communication and provide instructions or clarification as required.
3.3 The Client acknowledges that the Provider's performance is dependent on the Client's timely provision of information and cooperation.
3.4.The Client shall provide clear scanned copies of the following documents: Trade License, passport of the owner or manager mentioned in the trade licence, and any other document that the Provider may require to ensure proper identification. If the Provider does not receive the documentation from the Client, the Provider shall have the right in their absolute discretion to terminate the subscription.

Confidentiality:

4.1 Provider acknowledges the confidential nature of the information shared by the Client throughout the duration of the services

4.2 Provider agrees not to disclose or use any confidential information for any purpose other than the provision of the agreed services unless required by law.
4.3 The obligation of confidentiality shall continue even after the termination of the service agreement.

Intellectual Property:

5.1 Any intellectual property rights arising out of or in connection with the services provided by the Provider shall belong to the Client.
5.2 Provider may retain a copy of work performed for record-keeping purposes, and shall not use, sell, or distribute any of the Client's intellectual property.

Payment Terms:

6.1 The Client agrees to pay the Provider the agreed-upon fee for the services as per the chosen service package. A setup fee will apply to all new packages and reactivation of suspended accounts.

6.2 Prepayment is required for all recurring services, payable [quarterly/annually] in advance, unless another arrangement is mutually agreed upon in writing

6.3 Payments can be made by credit card via the payment link or through the Provider’s website.

6.4 Late payments may be subject to suspension of services at the Provider's discretion. For declined payment transactions, a grace period of seven (7) days is given to the Client to make the payment, after which the services shall be automatically suspended. Reactivation of the services shall be subject to reactivation charges.

Cancellation and Refund Policy

7.1. Refund Policy in case of cancellation before the expiry of the contract. Cancellation at any point is subject to the notice period mentioned under Sec. 8 (Termination Policy) of these Terms and Conditions.

7.1.1. For the yearly plan, you'll be charged through the end of the current quarter even if you cancel. The provider will refund the client for the remaining months, minus charges for the current quarter and a one-quarter exit fee

7.1.2.If you choose the quarterly payment plan,the full cost of the current quarter is payable upfront, irrespective of any subsequent cancellation. Please note that early termination will result in an additional exit fee equivalent to one full quarter's payment. By selecting the quarterly payment option, you agree to pay these exit charges, and we'll automatically charge your credit card for any outstanding subscription fees or exit charges

7.2 Refund Policy in case of discontinuance of service by the provider. If at any time during the contract the Provider discontinues services that were available at the time the Client signed up for the services, the Client should notify the Provider immediately. If the Provider fails to address the problem within any promised timelines, or if unable to provide a satisfactory workaround for the discontinued service, the Provider will offer a PRO-RATED REFUND for the remainder of the contract.

7.3 The Client may not ask for a refund for any reasons not mentioned in the refund policy or as expressly stated in these terms and conditions.

Termination and/or Non-Renewal

8.1 Should the Client decide to terminate or not to renew the service agreement, the Client may do so by providing written notice to the Provider, at least one month prior to the expiry of the subscription period. Notices should be sent to the official email: [email protected].

8.2 Upon termination, the Provider shall return any Client materials and cease using any Client intellectual property.

8.3 . Should the Provider have reason to suspect immoral, unethical, illegal, or fraudulent business practices, it reserves the right to immediately terminate this agreement and all services being provided.

Limitation of Liability and Indemnity

9.1 The Provider cannot be held financially responsible for any harm, whether directly or indirectly caused by the use of the services, including any lost profits, business interruptions, or personal damage arising out of the provision of the services.
No legal claims for any damages can be made against the provider.
9.2. The Client agrees to indemnify and hold the Provider harmless from any claims, losses, or liabilities arising out of or related to the Client's use of the services, including but not limited to, any breach of these Terms and Conditions, violation of applicable laws, or infringement of third-party rights.

Governing Law and Jurisdiction:

10.1 This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates
9.2 Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Dubai.

Entire Agreement:

11.1 This Agreement constitutes the entire understanding between the Provider and the Client with respect to the agreed services and supersedes all prior agreements, understandings, or representations, whether written or oral, relating to the subject matter herein.

Amendments:

12.1 Any amendments or modifications to this Agreement must be made in writing and signed by both parties.

Severability:

13.1 If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
13.2 The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.

Force Majeure:

14.1 Neither party shall be liable for any delay or failure to perform its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, acts of government, or power outages.

Independent Contractor:

15.1 The relationship between the Provider and the Client is that of an independent contractor.
14.2 Nothing in this Agreement shall be construed as creating a partnership, joint venture, or employer-employee relationship between the parties.

Communication:

16.1 All notices, requests, or other communications required under this Agreement shall be in writing and delivered personally, by email, or by certified mail to the addresses provided by the parties.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not proceed with using our services.

Updates

17.1 The Provider reserves the right to update or modify these Terms and Conditions, the Scope of Services, Pricing, or any other aspect of the Agreement at any time. Such updates or modifications shall be effective on the dates specified in the update notice from the Provider.
17.2 It is the responsibility of the Client to regularly review these Terms and Conditions for any changes. Continued use of the services after any such update or modification constitutes acceptance of the updated Terms and Conditions and agreement to abide by them.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not proceed with using our services.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].

These Terms and Conditions were last updated on 06/04/2024.

Leading Links for Business Men & Women Services
Dubai, United Arab Emirates
[email protected]